Knowledgebase

1. Hold the mode select button2. Attach the kill switch3. The lights on the throttle will flash three times, continue tohold the button, there will be no lights for five secondsbefore they flash rapidly4. Twist the throttle to maximum and hold5. Release the mode select button, the lights on the thr...

Play/movement in the forks between the frame at the headtube, or a creaking when turning or applying pressure to the handlebars is a sign of a loose or degraded headset. The headset should be tightened, if the issue is not resolved, the headset bearings should be replaced. T‍he size is a standard...

Our Young Rider models, as well as being fun, are typically sturdy and reliable machines, as long as the chain is kept clean and lubricated and the bike/batteries are charged as described in your bike’s manual, you should not experience any performance or runtime issues in the first few years of ow...

When the seals break on a shock absorber/suspension, the shock will lose nearly all pressure and in some cases will leak oil.Most local bike MTB shops will stock seals for suspension used in all Kuberg models.If your bike is under warranty, please register your bike on our website if you have not a...

Bike not functioning, no lights on the display. Before troubleshooting the problem you are experiencing, make sure all the fuse, battery and controller connections are secure and free from oxidization, then factory reset the bike. This will solve most problems. If you have a multimeter/voltme...

Sprocket wear is normal and can occur over time. The amount of time it takes to wear the teeth of a sprocket, or in the case of a motor sprocket the contact points to the motor axle, vary on riding conditions and style. When replacing a motor sprocket or rear sprocket, it is recommended to chang...

To change the mode of the motorcycle, the magnetic kill switch should be in place and the button on the underside, underneath the controller should be turned on, (it will illuminate red when on(Please see picture attached)) If you can hear pinging noises from the motor turn the throttle slightly...

The run time of a bike is linked to the Ah of the battery, because this is only possible to read with dedicated equipment (not everyday like a multimeter) we can look at the voltage to gauge the relative “health” of a battery. Our batteries have a capacity of 14.3V each, although the batteries w...

The very early Rangers and prototypes had a kickstand that used a weaker cast material and was prone to snapping at the top near the bolt.W‍e have now introduced a new stand with a different material.If you have experienced this issue and need a replacement,If your bike is under warranty, please re...

Our young rider bikes use a 50A fuse, if there is an issue with the bike and the fuse fails, once the cause of the failure has been resolved, (wrong batteries installed or motor overload) the fuse should be replaced, but it must be a 50A Slow blow fuse. Slow-blow fuses allow for a temporary surge ...